• Employment Type: Full Time
  • Location: Sharjah, UAE
  • Customer Service / Reservations / Telecalling


Private Sector Jobs in Gulf Regions

Job Description

Hiring a Customer service executive for Sharjah.

Key Responsibilities:

  • Serving as the first point of contact for any customer related issue through the company’s helpline and email support.
  • Actively identifying areas of improvement in existing processes.
  • Understanding customer requirements to be able to service accurately and effectively.
  • Tracking customer requests through the integrated CRM platform and generating support tickets.
  • Coordinating with Operations, Sales and Finance Teams to relay relevant information and resolutions to customers.
  • Tracking any Key metrics.

Key Requirements:

  • Bachelor degree holder with three years experience as customer service executive.
  • Ability to manage multiple customer queries simultaneously.
  • Demonstrate conflict resolution skills and take ownership in resolving customer’s needs and escalating when necessary.
  • Ability to understand customer’s requests and follow through to resolutions.

About Company

ALGHAZI (GZ Solutions) is one of the top branded business consulting companies doing business setup in UAE, having a track record of establishing more than 700 companies with clientele from 30 countries. ALGHAZI provides service for business setup in Dubai and all UAE freezones jurisdiction complying with legal documentations, PRO Services for Visas, bank account opening and a host of other services associated with it. ALGHAZI is also a renowned name in the field of ISO 9001:2015 Certification Consultation and implementation.

You have a great business idea & also perfect method to operate, but without an expert’s advice your dream of business setup in UAE would-be merely incomplete! If you have intention for the business setup in UAE, company setup in Dubai or company setup in Sharjah, we can make it possible! With our vast experience and innovative ideas, we have served about more than 700 companies from 30 different countries. You can be a part of this stream of success by considering help from our business setup consultants in UAE.

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