Abu Dhabi

  • Location: Abu Dhabi, United Arab Emirates
  • Category: Customer Service / Reservations / Telecalling
  • Job Type: Full-time


Hiring a Call Center Agent for Abu Dhabi.

Key Responsibilities:

  1. Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  2. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  3. Utilizing software, databases, scripts, and tools appropriately.
  4. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  5. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  6. Taking part in training and other learning opportunities to expand knowledge of company and position.
  7. Building lasting relationships with clients and other call center team members based on trust and reliability.

Key Requirements:

  1. Bachelor degree holder.
  2. Four years experience as Call center Agent.
  3. Trustworthy, able to respect confidentiality.
  4. Proficiency with computers, especially with CRM software, and strong typing skills.
  5. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  6. Understanding of company products, services, and policies.

About Company:

ALGHAZI (GZ Solutions) is one of the top branded business consulting companies doing business setup in UAE, having a track record of establishing more than 700 companies with clientele from 30 countries. ALGHAZI provides service for business setup in Dubai and all UAE freezones jurisdiction complying with legal documentations, PRO Services for Visas, bank account opening and a host of other services associated with it. ALGHAZI is also a renowned name in the field of ISO 9001:2015 Certification Consultation and implementation.

You have a great business idea & also perfect method to operate, but without an expert’s advice your dream of business setup in UAE would-be merely incomplete! If you have intention for the business setup in UAE, company setup in Dubai or company setup in Sharjah, we can make it possible! With our vast experience and innovative ideas, we have served about more than 700 companies from 30 different countries. You can be a part of this stream of success by considering help from our business setup consultants in UAE.

Services We Offered

  • Offshore Company Ajman/RAKICC/JAFZA Registration
  • Freezone Company Registration
  • Mainland Company / LLC Registration
  • Pro Services in UAE
  • Visa Assistance in UAE
  • Company Liquidation
  • Freezone Company Liquidation
  • Warehouse in UAE
  • Second Passport / Dual Citizenship
  • ISO Certification / Consulting
  • Value-Added Tax / VAT

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