FIVE Hotels and Resorts Jobs 2023 Apply For Gulf Region In Dubai, UAE

An Exhilarating Opportunity

Looking to be a part of an award-winning team that leads at the forefront of F&B innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first-of-its-class experiences to our guests at FIVE Hotels and Resorts – the dare-to-be-different entertainment experiential luxury lifestyle destinations that capture the glamour and vibe of Dubai and Zurich.

Dubbed the hottest hotel on Palm Jumeirah, FIVE Palm Jumeirah is set against a breathtaking backdrop of a 150m private beach and Dubai Marina skyline. This lifestyle hotel boasts 470 luxurious rooms and suites with ocean on one side and city views on the other.

The resort is a party and culinary hotspot with a range of restaurants, bars, and a nightclub, inviting a new experience every day. Whether guests are looking for a gourmet dining experience or want to dance the night away, FIVE Palm Jumeirah creates laid back or high energy choices from breakfast to the early hours, inviting guests to design their stay.

Experience a city chic vibe at FIVE Jumeirah Village. Boasting glorious sunset views, this award-winning, cylindrically structured hotel is an architectural marvel and captures the pulsating excitement of new Dubai.

Visitors can curate their own high-rise private pool celebrations (the property boasts of 269 plunge pools), sunbathe in style or enjoy a special dinner overlooking the world-famous sparkling Dubai skyline. Our award-winning sky villas were designed with more than sleep in mind as FIVE Jumeirah Village flawlessly combines a myriad of entertainment options, a range of award-winning F&B venues and first-rate guest services – after all, FIVE knows how to throw an exceptionally good party!

“This is unashamedly about luxury,” – Daily Mail.

Epitomizing Swiss chic blended with Dubai glamour, FIVE Zurich is a luxury lifestyle hotel and Swiss hotspot that has previously been visited by the likes of Rihanna, Freddy Mercury, Grace Jones and Muhammad Ali. Overlooking the city center from Zurich’s stunning Uetliberg plateau, this property is home to 87 suites and rooms as well as 7 award-winning and new culinary concepts centered around FIVE’s hallmark musical stylings – including rooftop lounge, bar and nightclub, The Penthouse, soul food meets street food at Soul St. Zurich and MSG-free Gourmet Chinese at Maiden Shanghai along with FIVE’s signature wellness retreat, ReFIVE Spa Zurich. FIVE Zurich revives Zurich’s wild side and provides exceptionally indulgent experiences for guests from the city and international visitors alike.

Watch out for FIVE LUXE, JBR

Proven to be a huge success and growing at an exponential pace, FIVE will be launching its third property in Dubai, FIVE LUXE, JBR. A prime beach-side property in the heart of Jumeirah Beach Road with sweeping sunset vistas of Ain Dubai and Palm Jumeirah, this resort boasts 232 hotel rooms and suites, 212 lavish serviced residences, multiple culinary and nightlife venues, ReFIVE Spa, and an iconic social pool – and is slated to open in 2023. This incredible new property will truly imbibe the authentic and unique Vibe at FIVE for ‘FIVERs’ that constantly flock to FIVE from around the globe to enjoy the brand’s bespoke entertainment offerings.

So, stay tuned!

The Team

Our F&B team is an integral piece of the puzzle. They are cultured yet trendy hosts with an innate ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond – crafting exciting memories for our guests that last a lifetime.

The Candidate

As pub Manager you will join a committed F&B team, driven with the intent of delivering ‘FIVE-star’ guest experiences to an international diaspora in the heart of vibrant Dubai and Zurich.

The VIBE at FIVE is all about performing optimally while having the best professional experience of your life. You will be expected to have a passion for your role, disrupt norms all whilst having the best time of your life.

As our ideal candidate, you have proven experience in a highly active environment. Your organizational, communication, and leadership skills are second to none and you enjoy developing guest solutions that break boundaries.

We are looking for a natural self-starter who demonstrates creative and critical thinking abilities, can focus on, and execute, tasks with a sharp eye for detail. An outgoing, people-friendly personality with an ability to think ‘on your feet’ during changing situations is also essential.

You’ll work closely with the management team to develop constantly evolving service goals.

Key Responsibilities

• Will be responsible for taking the lead in driving an increase in business across all FIVE outlets
• Set an example by reporting to duty punctually wearing business attire according to FIVE’s dress code and grooming standards, maintaining a high standard of personal appearance and hygiene at all times
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the set example
• Ensure that the place of work and surrounding areas are kept clean and organised at all times
• Inspire the team to execute the highest level of service standards at all times
• Understand the concept(s) of the outlet(s) thoroughly and train all employees of the outlet(s) in regards to the concept(s)
• Set a sterling example in terms of service, products and knowledge to the team, that reflects the concept(s) of the outlet(s)
• Organise tastings of daily dishes and new menus
• Be knowledgeable of the existing POS systems
• Lead the outlet(s) efficiently in cost and expenses, constantly delivering the highest quality of F&B services, as well as driving high top line revenue and profit results
• Produce reports and analysis of the outlet(s) and present the reports in the monthly performance meeting.
• Assist in the preparation of the outlet’s budget
• Monitor operating supplies and equipment and reduce spoilage and wastage successfully
• Establish a pool of qualified and trained full and part time employees in conjunction with FIVE’s People Services Department
• Manage daily or weekly meetings with the kitchen teams and foster team work to constantly develop the outlet(s) for greater success
• Conduct daily pre-shift meetings with team members on preparation, guest profiles, services to be performed and menus served
• Prepare and review the outlet’s Operations Manual updates annually in accordance with the Assistant Head of Department
• Handle guest enquiries and complaints in the outlet(s) in a courteous and efficient manner and report to the Head of Department / Assistant Head of Department ensuring that an effective follow-up is performed with the concerned guests
• Efficient up-selling for all items offered by the department to be assured
• Conduct monthly inventory of operating supplies and equipment together with the stewarding department
• Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department

Requirements

What We’re Looking For

• Hands-on approach and flexibility with a ‘can-do’ work attitude
• Commitment to delivering exceptional F&B services with a passion
• Minimum of 3 years’ experience at a senior management level, from a hospitality / restaurant background (UAE experience desirable)
• Previous experience managing a pub
• Strong leadership and management skills
• The ability to build and maintain positive and effective relationships
• Strong project management, budget and time management skills and an ability to work under pressure and within set deadlines
• Systemized and profitable mindset
• Ability to find creative solutions while taking ownership for all duties and tasks assigned
• Teamwork-oriented

Benefits

• Live the exciting FIVE Life
• Attractive incentive schemes
• Rapid career advancement
• Team-spirited colleagues