IOM Careers – Associate Project Officer Jobs Vacancies In Doha

Participate in the processing of refugee files for the USRAP. As needed, oversee team
members undertaking casework and providing support to US Citizenship and Immigration
Services (USCIS) officers on circuit rides.
2. Adhere to all security protocols and procedures and all circuit ride guidelines and procedures.
Associate Project Officers must be ready, willing, and able to travel to and work in temporary
field operations such as Doha, Qatar and to pass all security and medical clearances required to
work in locations throughout the region.
3. Develop and maintain a comprehensive understanding of all aspects of USRAP refugee file
processing following guidelines set forth by the program and adapting knowledge as guidelines
are issued or updated.
4. Conduct interviews with refugee applicants in a dignified and professional manner while
maintaining the integrity of IOM and adhering to the Code of Conduct. Record refugee
statements by writing factual, accurate case histories that capture each applicant’s individual
persecution story.
5. Accurately record all biographic data and family relationships for all refugee applicants. Verify,
translate, scan, and photocopy all documents required for each refugee file for the purposes of
case preparation and/or employment verification. Complete data entry for cases that are created
in the database.
6. As required, provide support to visiting USCIS officers, including preparing and
quality-checking refugee case files, providing assistance as interviews are conducted and
completing other administrative tasks such as updating files and decisions, communicating
issues and results to the Field Team support staff, escorting refugee applicants and
rescheduling interviews.
7. As required, provide administrative support to the RSC team and management, including but
not limited to support related to the processing of family reunification cases, interpreting for
refugee interviews, escorting refugee applicants, preparing, organizing and inventorying refugee
case files and assisting with logistical support such as flight bookings, housing arrangements or
security clearances.
8. Operate under stressful working and living conditions while maintaining a collegial team
environment and productive working relationships with both colleagues and implementing
partners.
9. Ensure the data integrity of RSC MENA refugee records in the START (USRAP Processing
System) database. Utilize new tools to improve the quality of information entered into and
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extracted from START.
10. Maintain and ensure the confidentiality and integrity of all RSC-related information by
implementing control procedures in line with USRAP standards of conduct and data protection
rules. Alert a Project Officer or Manager of RSC MENA-Qatar Processing Site of any
non-compliance to Standard Operating Procedures (SOPs) or codes of conduct.
11. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
• Master’s degree in Social Science, International Relations, Regional Studies, or a related field
from an accredited academic institution, or
• University degree in the above fields with two years of relevant professional experience.
Experience
• Experience in USRAP, particularly in RSC casework and USCIS adjudications support
activities is preferred;
• Experience serving in hardship locations, particularly in the region, is an advantage.
Skills
• Strong written and verbal communication skills and ability to effectively communicate with a
team;
• Excellent computer skills and a high level of proficiency in spreadsheet and database
applications, with experience using the START (USRAP Processing System) an advantage;
• Knowledge of USRAP program implementation and familiarity with IOM’s administrative,
financial and business rules and practices is desirable
• Takes responsibility and manages constructive criticism;
• Works effectively with all clients and stakeholders;
• Promotes continuous learning; communicates clearly;
• Takes initiative and drives high levels of performance management;
• Plans work, anticipates risks, and sets goals within area of responsibility;
• Displays mastery of subject matter;
• Contributes to a collegial team environment;
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender
participation;
• Displays awareness of relevant technological solutions;
• Works with internal and external stakeholders to meet resource needs of IOM.
• Delivers on set objectives in hardship situations;
• Effectively coordinates actions with other implementing partners;
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community
to advance country office or regional objectives.
Languages
IOM’s official languages are English, French, and Spanish.
For all applicants, fluency in English is required (oral and written). Working knowledge of Dario
or Pashto is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.