Keolis – Head of Passenger Service – Train Careers news 2023 in Dubai Employment News UAE for Head of Passenger Service – Train Vacant Position in Keolis . This Gulf Job News is about a new employment opportunity in Clyde&Cofor Head of Passenger Service – Train position. Anyone from Gulf Countries with required eligibility and qualifications may apply online for Head of Passenger Service – Train vacancy in UAE country. Read the full Employment News today for latest jobs vacancies in Gulf Countries for 2022.

» It is a great career News for the job seekers from UAE and other countries in Gulf regions who wanted to go for Head of Passenger Service – Train position in their vicinity. Read on the important job details to find out if you are suitable to apply for this vacancy in Keolis company in UAE.

» If you were looking to apply for office assistant post in UAE country then this recruitment from Clyde&Cocould be the end of your search for employment in Gulf location. If you want to know the benefits and perks included in this job in Keolis company then you should read about this on their official website or you can ask expert opinion on the Internet before joining the company.

Gulf Jobs for Head of Passenger Service – Train Post in UAE » Apply Online for Careers & Vacancy in Keolis

Dear job seeker/applicant, we have recently discovered from the official website of Clyde&Cothat they need eligible and apt candidates for office assistant role in their company for UAE location. For this to know that if you are eligible to apply for office assistant post in Keolis , read the below written job description for this temporary/permanent career and employment opportunity in UAE. This position in Clyde&Cois for contractual basis, but if you perform satisfactory then the job could be for permanent basis, to know this please read the job policy of the company: Keolis .

To apply for this post in Keolis , UAE you need to fill a simple online application there on their portal. For this you may need to register and login or/and submit your resume.

Head of Passenger Service – Train Post in Keolis » Job at a Glance

Organization/Company Name: Keolis

Job Profile: Head of Passenger Service – Train

Job Location: Dubai

Employment Type: Private Sector Job in Gulf Region (UAE)


Keolis » Job Description for Head of Passenger Service – Train Employment Opportunity for UAE

  • Full Job Description

    The purpose of this position is to deliver both customer service and operational strategies of the Dubai Metro by effective leadership in the planning, development, and management of the Keolis-
    MHI Dubai Metro Passenger Services Department.

    The role will lead the Passenger Services Department to deliver a safe, reliable, world-class, and customer-focused train service. They will champion the Keolis MHIs philosophy to ‘Think Like a Passenger’, promoting the initiative throughout the business in order to deliver a step change in the level of customer service delivered to customers.

    MAIN RESPONSIBILITIES Support the Heads of and Managers in leading the planning for projects and customer service initiatives for the Passenger Services Department. Lead the team, and coordinate resources including hiring and management of qualified managers, station staff, and other critical roles. Oversee key operational interfaces with other teams and departments. Plan, manage and oversee station resources to provide a safe, reliable, world-class, and customer focused Metro service. Manage the rollout of committed obligations, projects, and initiatives. Monitor service delivery to satisfy the committed performance targets. A dvise and lead the team to manage and solve problems relating to passenger service delivery. Accountable for the full readiness of stations and staff. Manage the response and follow-up of incidents reported, including the approval of actions/ recommendations resulting from incident or safety investigations. Contribute to the development and maintenance of standard operating procedures and work instructions with the broader management team and the HoPS. Leading the team to meet and exceed Key Performance Indicators according to the targets. Responsible for ensuring the ongoing competence of all team members to drive the upskilling and continuous development of staff capability. Lead, manage and motivate the team, including coaching departmental supervisors or team leaders.

    OCC knowledge of systems and integration of the departments.
    Thorough understanding of station operations, station staff management, roster arrangements, train operations, general depot working, and OCC.

    KEY SKILLS A mature, proactive and responsible approach to work with initiative and problem-solving capability. Ability to liaise in a professional and persuasive manner with staff at all levels in the organization. Good English communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment. Strong organizational skills, detail-oriented, and the ability to handle multiple priorities. Must display excellent leadership and motivational skills and be able to achieve goals and objectives through others, and the ability to communicate effectively with other disciplines,
    proven people management skills are paramount. Good literacy and numeracy skills are required for the role. Ideally has experience of working with Training and Assessment Programs. Holder of a valid UAE driving license with good driving skills and experience.

    EXPERIENCES Must have a minimum of 10-12 years of relevant work experience with excellent commercial knowledge and the ability to think within substantially diversified company procedures. Should have a minimum of 5 years of leading a team of station / customer-facing staff providing transport services. Significant experience of working as front-line staff in a customer-oriented and customer-focused environment.

    Must hold at least a bachelor’s degree.
    Preferably a certified passenger train driver

    » Apply for Head of Passenger Service – Train Jobs in UAE for Keolis Company

    Head of Passenger Service – Train Online Job Application: Apply Now


Helpful Tips to Submit your Application Online »

First of all, we want to state that the tips and steps mentioned here may be different then the actual online application @Keolis . So, the tips as mentioned below are indicative and not accurate or exact, st to speak.

  • Visit the official website of Clyde&Cowith the help of the link as given above ( please, click on “Apply Now” link for that)
  • If you are not redirected to the career and jobs page then see a link/words that refer to latest jobs. Or, in other words, look out for such kinds of links on the website: Career/Employment./Jobs/Vacancies/etc.
  • Once you find the recruitment page on Clyde&Cowebsite then look out for the job listing that refers to “Head of Passenger Service – Train” job advertisement.
  • Next, click the employment notification, read it and if you meet the eligibility for Head of Passenger Service – Train post then you should apply online to participate in the recruitment hiring by Keolis .
  • Some sites ask for a registration/signup to apply for the vacancy while others just need you to fill the details in an embedded online application form without login.



It is great to have you visited on our, we sincerely thank you for that! We advise you to check the official website of Clyde&Cothoroughly and see if there are other active jobs as well apart from this Head of Passenger Service – Train job. As you may be knowing that it is not possible to cover all the career vacancies in the company on timely basis.

And, whether you are a fresher or experienced candidate, you should visit our portal frequently to find out the suitable jobs for yourself in Gulf regions nearby you! We publish all kinds of job vacancies for Gulf countries, like as private sectors, government sectors, and Semi-govt sectors in all over the Gulf Countries, i.e Bahrain, UAE, Iraq, UAE, UAE, Saudi Arabia, and The United Arab Emirates(UAE, i.e: Abu Dhabi, Ajman, UAE, Fujairah, Ras Al Khaimah, Sharjah, and Umm Al Quwain).

For Gulf Jobs 2022 similar to the Head of Passenger Service – Train Position in UAE, Be Sure to Make Regular Visits on our portal, which is reachable @

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